How to register for HDFC Bank WhatsApp banking service

Banking has never been this simple, and the fact that the majority of the big banks now offer the most basic banking services on WhatsApp is a huge relief for customers.

According to a recent tweet by

Bank, “Smart Chat Assist, 90+ Banking Services, Intuitive AI and whole lot more, are now in the palm of your hand with the all-new HDFC Bank ChatBanking on WhatsApp So, drop in and say ‘Hi’ on 7070022222 for a super friendly banking experience!”

How to register for HDFC Bank WhatsApp Banking

Step 1. Register

Send “Hi” or “Register” in WhatsApp from your bank-registered mobile number to 7070022222 and you will be directed through the registration procedure. Save the Chat Banking number 7070022222 in your contacts. Enter the last 4 digit customer ID and a one-time password that you received via SMS to your registered mobile number.

Step 2: Select from options

Once you register, you will get the below option to choose.

  • Account Services
  • Credit card Services
  • Apply for Products
  • More services

Step 3: To check balance, transactions and for other similar related transactions click on ‘Account Services’. Under the same, you will find the below services and more.

  • Balance Enquiry
  • Recent 7days Txns
  • Account statement

Note: If you have multiple accounts. Please input the last 4 digits of the account number for which the details are required.

Step 4: Click on services required.

Is HDFC Whatsapp banking safe?

The service is end-to-end encrypted and secure and is offered by

via WhatsApp. However, this service will only be accessible via the mobile number registered with the bank. According to the HDFC Bank FAQs on its website, “ All transactions, conversations and chats on the New HDFC Bank Chat Banking are safe and secure. Chat Banking on WhatsApp is safe because all messages are secured with end-to-end encryption. Also, your account information and chat is not shared with any person or Third party.

Important FAQs to consider according to the website of HDFC Bank.

1. Is there a difference between HDFC Bank Chat Banking & HDFC Bank WhatsApp Banking?

With All New Chat Banking on WhatsApp, you can do much much more now. The New Chat Banking is more intuitive, simplified and comes with more number of digital self service journeys which can help with most of your banking needs. Experience the Whole new way to bank through Chat Banking on 7070022222.

2. Who can use HDFC Bank Chat Banking?

Chat Banking on WhatsApp is for everyone. All customers of HDFC Bank can use Chat Banking to get details relating to their Accounts, Cards, Loans, Apply for New Products and services.

3. I am a NRI customer. Can I use Chat Banking?

Yes, the New HDFC Bank Chat Banking on WhatsApp is avaliable even for NRI customers. To avail this service, NRI customers must use the mobile number that they had registered with HDFC Bank.

4. How do I stop my HDFC bank chat banking services on WhatsApp?

You can simply type De-Register on the New HDFC Bank Chat Banking number and shall receive further instructions over WhatsApp on how to de-register and stop the services.

5. I have lost my phone. How do I make sure that account related information via WhatsApp Banking is secure on my phone?

You should call Phone Banking 1860 267 6161 and inform to Deregister yourself.